Guinevere Webster

Nurture For New Families

Contact

baby_black_whiteIf you would like to find out more about any of the services I offer, or discuss your personal situation with me, please do get in touch by email at guinevere.webster@gmail.com or phone 01865 770434.

 

Privacy and Data Processing Policy

 

I am committed to handling any personal information you share with me responsibly. This statement describes what types of information I collect from you, how it is used by me, how I share it with others, how you can manage the information I hold and how you can contact me.

 

  1. What information do I collect?
  • Names, postal addresses, email addresses, telephone numbers – that you have given me on your registration form (depending on the course or group you are attending, not all of this information may be asked for)
  • Email addresses on mailing lists managed by MailChimp for my private clients, and for Positive Birth Movement Oxford and Oxford NCT Home Birth Group
  • Feedback forms from my courses, groups and events
  • Emails we exchange
  • Birth stories and testimonials
  • For those receiving 1:1 support: reports, letters and therapy notes that we have written to you and/or other professionals involved in your care with your permission; and/or letters, reports and emails other professionals involved in your care have shared with us with your permission.

 

  1. How do I use this information?
  • MailChimp mailing lists – to let you know about upcoming meetings and other events or projects you may be interested in.
  • To contact you to arrange a course you would like to attend.
  • For those attending 8-week mindfulness courses, Appletree Meditation Group or retreats the information you provide on your registration form is used to ensure the course/ group/ retreat is suitable for you and so that I am aware of any factors that might make meditation more difficult for you.
  • Using your feedback to reflect on and improve my services.
  • To provide you with 1:1 support or therapy if you have requested this.

 

  1.     How do I share this information?
  • Generally I do not share any of your information with third parties, and particularly not for marketing purposes.
  • In exceptional circumstances I might need to share personal information with relevant authorites. For example:
    • When there is need-to-know information for another health provider, such as your GP. Any information sharing will be discussed with you and agreed in advance.
    • When the information concerns risk of harm to the client, or to another person. I would discuss such a proposed disclosure with you unless I believed that to do so could increase the level of risk to you or someone else.
    • With my Professional Indemnity Insurers or legal advisers in the event of a claim.

 

  1. How long do I keep information for?
  • MailChimp mailing lists – for as long as you choose to remain on the list – you can unsubscribe at any time using the link on any mailing.
  • Mindful Mamma attendees – I will delete/shred records of your information 6 months after your EDD.
  • Attendees of Nurturing Mothers and NCT postnatal groups – I will delete/ shred records of your information when you finish attending the group/ course.
  • I keep birth stories and testimonials that you have given me permission to publish indefinitely, or until you let me know that you wish me to remove them (these are published anonymously or with first names only).
  • Therapy records of adult clients are retained for a period of seven years in accordance with the guidelines and requirements for record keeping by The British Psychological Society (2000) and The Health and Care Professions Council (2017). An annual check is made and clients’ data deleted once the time has lapsed.

 

  1. Security of information and files
  • My computer, email and electronic devices are password protected.
  • MailChimp states that it is GDPR compliant.
  • Paper registration forms, feedback forms, letters and reports are kept in a locked filing cabinet.

 

  1. How can you manage the information I hold on you?
  • For the purposes of GDPR, the named data controller of all information collected is Dr Guinevere Webster.
  • If you wish to view, amend or delete (with exception of the last point in 4 above) any information I hold on you, please contact me at guinevere.webster@gmail.com.

 

  1. What happens in the event of a data breach ?
  • If it is something simple like an incorrectly addressed email and I am made aware of the breach, I will take appropriate action to correct it.
  • If there is a serious breach I will let you know and notify the Information Commissioner’s Office (ICO) so that their procedures can be followed.

 

Dated 24th May 2018